Growing a home service business often feels like a constant hunt for the next customer. The truth is your best opportunity for growth and revenue may already be sitting in your current customer list. Every time you complete a job, you earn trust that opens the door...
Revenue feels good. Profit pays the bills. And discounting can quietly steal more of it than you think. I have seen too many home service owners knock ten percent off a job just to keep the schedule full, only to realize later they have to work twice as hard to make...
Just because your business is busy does not always mean that it is profitable. You often don’t notice profit losses until the end of the month, when your bank balance doesn’t reflect all the hard work you’ve done. During a recent training, we walked through how Sneaky...
Hourly pay is traditional, but in today’s market, that pay model actually limits what your business can earn. When your team gets paid the same whether they work hard or coast along, Sneaky Leaky starts siphoning profit through low productivity and callbacks. I have...
It’s easy to think that if you are busy in your business that you are making money. But that’s not always the case. I really like Jim Collin’s explanation that real growth comes from doing one thing really well instead of trying everything. He compared it to a...
Busy phones do not always mean a growing business. Many home service owners are working harder than ever and still watching customers shop around or disappear after one estimate. The real question underneath all that effort is, how do you increase market share without...