Storytelling In Business Storytelling in business is not something most home service owners think to use, and that is exactly why it works so well. I’ve watched owners with decades of hard-won experience lose jobs to a company with half their skill, simply...
Customer Follow Up Customer follow up is where most home service businesses lose money without even realizing it. It is rarely one big dramatic mistake. It is usually just one message that never got sent. I sat down with Nathan Klug of Lift Growth Systems to talk...
How To Increase Profitability Most home service business owners asking how to increase profitability start by looking at revenue instead of the numbers that actually decide it. One of my coaching clients found that out the hard way. He landed the biggest job of his...
Home Services Marketing Home services marketing gets blamed for a lot of things it isn’t actually causing. You post more, you boost more, and the phone still doesn’t ring, so it starts to feel like something is broken in how you’re reaching people,...
How to Reduce Employee Turnover Learning how to reduce employee turnover starts long before someone hands in their notice. A weak job culture is usually the real reason behind it. Most owners feel it as a slow leak, a good employee mentally checking out months before...
Small Business Accountant Small business accountant conversations usually start the same way. You sit down, look at the reports, nod along, and walk out still wondering what you’re supposed to do with any of it.The gap between having the information and actually...
