New Employee Onboarding New employee onboarding is the profit leak most home service owners never look for. When it’s rushed or left to chance, you pay for it in turnover, mistakes, and callbacks. You finally hire the help you’ve been begging for. Then...
Cash Flow Planning Cash flow planning is what can show you in October what winter, or any slow season, will cost your business. When you have planned your cash flow, your bank account balance doesn’t surprise you in January. A home service business can show a...
Captive Insurance Company A captive insurance company sounds like something only big corporations would own. For a lot of home service businesses, it’s the fix for a warranty leak they don’t even know they have. My guest once sat next to an HVAC owner who...
P and L Statement Your P&L statement can say you made money last month while your bank account says something completely different. I hear this from plumbers, electricians, HVAC contractors, and roofers almost every week. They sit down with their CPA, review the...
Inventory Control Inventory control sounds like something only the big companies need to worry about. Then you go looking for the thermal drone you paid ten thousand dollars for and nobody can tell you where it is. That happened to my guest this week. An employee...
Speed To Lead Speed to lead is what decides whether the job is yours or the shop’s down the road. Most owners assume they need more leads. The leads are already coming in. They just are not getting answered fast enough, and that one gap does more damage to lead...
