Not every business success story starts with throwing fish, but this one sure does. In this episode, we dive into how the legendary FISH! philosophy transformed not just a seafood stand, but an entire construction company’s work culture. Peter Lisoskie shares...
Financing isn’t just for banks and big-box stores anymore. These days, offering financing for customers could be the difference between closing a sale or watching it walk away. In this episode, Chris Scoville joins me to talk about how payment options directly impact...
Real profits come from value-driven service, not slashing prices or running yourself ragged. So many service businesses before you have faced the dilemma, and now it’s your chance to learn from their experience. I got to sit down with Joe Crisara of Service MVP, and...
An outdated About Us page might not seem like a big deal—until it’s quietly leaking out profits. If your messaging is generic, forgettable, or focused on price alone, you’re missing a huge opportunity to stand out. Your customers aren’t just hiring a plumber or...
Fancy statistics from your marketing people don’t cut it when your techs are sitting at home and your phone’s not ringing with customers. As we move into uncharted territory with tariffs rising, I wanted to revisit a key component of business – how to hold your...
Talk is not always cheap. That’s right—in the home service world, the art of conversation isn’t just good manners, it’s good business. Too many companies miss out on thousands in untapped revenue simply because their technicians aren’t trained to talk with purpose....