Turnover of Employees and the Hidden Costs Killing Your Home Service Business With Rhamy Alejeal

Your best employee just gave their two weeks notice. It’s like a sucker punch to the gut, and your bank account. Losing employees is expensive. I learned this the hard way when I lost a key employee and watched the ripple effect across my business. Higher-paid team members were pulled into the wrong work, productivity slowed, and customer service took a hit. This episode dives into the hidden costs involved in the turnover of employees and what you can do to stop the bleeding. You’ll hear real strategies from my guest, Rhamy Alejeal, on how to hire faster, ramp up productivity sooner, and keep great people longer.

What You’ll Learn…

  • Why turnover of employees quietly drains both revenue and leadership focus
  • How to cut your time-to-hire so vacancies don’t stall your business growth
  • How most businesses miss the one thing your job ad must do 
  • Why your communication about benefits can make or break employee loyalty
  • How to calculate the true cost of an unfilled position caused by turnover of employees
  • What every home service business can do to keep their top performers longer
  • How small shifts in hiring systems can prevent costly profit leaks

 

Key Moments…

[2:30] Understanding the true costs caused by the turnover of employees

[6:15] Why empty roles pull higher-paid team members into the wrong work

[10:05] How to write a job ad that gets qualified people excited to apply

[14:40] The hidden role of time-to-productivity in your bottom line

[20:10] Why you communication about benefits can improve employee retention and morale

[24:50] Practical systems to make hiring faster and smoother 

[28:15] Steps to reduce turnover of employees and keep your business running strong

 

Understanding the true costs caused by the turnover of employees

Turnover of employees isn’t just about replacing a salary. When a role is vacant, the business loses the revenue that person would have produced while also diverting higher-paid team members away from their own responsibilities. This double drain hits your profits hard and can quickly spiral out of control if hiring and training a new employee takes too long.

 

Why empty roles pull higher-paid team members into the wrong work

When a technician or manager steps into a role that isn’t theirs, you pay more for the same work—and their regular duties suffer. Over time, this reduces efficiency, delays projects, and creates customer service issues that can cost repeat business.

 

How to write a job ad that gets qualified people excited to apply

A job ad should be more like a marketing piece than a dry description. It should grab attention, spark interest, and motivate action. By keeping ready-to-go ads for every role, you can post quickly and shorten hiring times when turnover of employees happens.

 

The hidden role of time-to-productivity in your bottom line

Even after a new hire starts, it can take months before they reach full productivity. Knowing that there will be turnover of employees periodically, you can be prepared. Planning for this ramp-up period—and finding ways to shorten it—can make a significant difference in your annual revenue and profits.

 

Why your communication about benefits can improve employee retention and morale

Offering great benefits isn’t enough if your team doesn’t understand or appreciate them. Regularly explaining the value of these benefits helps employees see you as a supportive employer, which can reduce much of the turnover of employees. Show how much you value them and what you are doing for them.

 

Practical systems to make hiring faster and smoother

Structured hiring processes, pre-written job ads, and clear onboarding systems can speed up your time-to-hire. This keeps productivity high and prevents long periods of lost revenue. The less you have to reinvent the wheel each time there is a turnover of employees the better.

 

Steps to reduce turnover of employees and keep your business running strong

Employee retention starts with culture, communication, and clarity. By making sure your team knows they’re valued, has growth opportunities, and understands the perks of working for you, you can significantly cut turnover of employees, build loyalty, and strengthen your business.

 

About Rhamy

Rhamy Alejeal and his wife, Elizabeth, are the owners of People Processes, a leading provider of comprehensive HR solutions. Their Complete HR Program empowers organizations with a fully outsourced HR department, seamlessly integrating every role from associates to business partners and team managers. By harnessing cutting-edge technology and deep strategic insights, they drive businesses to elevate their operations and transition from routine paperwork to a people-centric approach.

Rhamy and his team work with hundreds of companies across the United States, helping them learn how to stop pushing paper and start prioritizing people. In addition, Rhamy serves on the Federal Reserve’s Industry Council on Healthcare, providing insights into employer costs and how they affect businesses in today’s marketplace. He holds a bachelor’s degree in financial economics and an MBA with a focus on economics. His book, People Processes was an  Amazon #1 best seller in the HR category and one of INC.com’s Top Ten Leadership Books in 2019.

 

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Diane’s Resources: 

Profit Impact Call: https://taxcoach4you.com/profitimpactcall

Profit First Method: https://taxcoach4you.com/profit-first

15 Profit Leaks eBook: https://profitcoach4you.com/profitleaks

 

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