Loyal Customers The customers you already have are ready to hand you money, and most home service owners are walking right past it. Kenny Ridgell from Ridge Media joined me on the show to talk about where the real profit is hiding in your business. He told me about a...
If your payroll costs keep climbing but your team still seems slammed, the problem probably isn’t the people on your crew. It’s something called labor efficiency. I hear this one all the time from home service owners. The trucks are rolling, the schedule is...
Hiring problems are not just frustrating; they are quietly draining your profits every single day. I was talking with Jonathan about how many owners think they just need more sales, when in reality Sneaky Leaky is sitting right inside their team. He shared a story...
Your crew shows up, does the work, and goes home, but if they’re not collaborating as a team, Sneaky Leaky is quietly draining your profits through wasted time, redone work, and turnover you can’t afford. I know this firsthand, because early in my business, I walked...
You paid for the lead, they found your company, and then they hired someone else. That stings, especially when you are already spending good money on ads and marketing. In this episode, I sit down with George Swetlitz to talk about how business reviews are either...
One wrong hire can quietly wreck your profits. Not because they are a bad person. Not because you made a careless decision. But because the ripple effect of losing or mishandling a quality employee hits your time, your sales, and your culture all at once. In this...
