Gross Profit Margin Gross profit margin problems don’t get solved by saying yes to more jobs. I worked with a home service business running at a 20% gross profit margin, when the industry average for their trade was 35%. The owner’s answer was simple. Do...
When there is a bottleneck in business, the business owner is often at the heart of it. If you were suddenly not able to work for 30 days, could your business survive without you? Odds are high that the answer is no. I see it all the time with home service owners who...
Procrastination has a price tag, and most home service owners are paying it without realizing. Your business profits aren’t disappearing because the work dried up or because the team got lazy. They’re slipping out through every decision you keep saying...
Loyal Customers Retaining existing customers is one of the fastest ways to increase contractor profits. Kenny Ridgell from Ridge Media joined me on the show to talk about where the real profit is hiding in your business. He told me about a client with around...
Lower turnover by building systems that keep great employees and protect profits. I was talking with Jonathan about how many owners think they just need more sales, when in reality Sneaky Leaky is sitting right inside their team. He shared a story about a company...
You can be making money on paper and still feel financially tight every single week, and that is a frustrating place to run a business from. Most owners are watching numbers, but the business stat that really matters often gets ignored until something feels off. I...
