Worked Time Your trucks are on the road, your phones are ringing, and your calendar is completely full, but what does your worked time efficiency look like? Most likely, it is quietly costing you more than you realize. Labor efficiency is one of the most...
If your payroll costs keep climbing but your team still seems slammed, the problem probably isn’t the people on your crew. It’s something called labor efficiency. I hear this one all the time from home service owners. The trucks are rolling, the schedule is...
Your crew shows up, does the work, and goes home, but if they’re not collaborating as a team, Sneaky Leaky is quietly draining your profits through wasted time, redone work, and turnover you can’t afford. I know this firsthand, because early in my business, I walked...
Hourly pay is traditional, but in today’s market, that pay model actually limits what your business can earn. When your team gets paid the same whether they work hard or coast along, Sneaky Leaky starts siphoning profit through low productivity and callbacks. I have...
Payroll is supposed to buy you results, not headaches. When your employee incentive is off, Sneaky Leaky shows up as overtime, slow jobs, and callbacks that chew up your schedule. In this episode, I sit down with Ryan Shank to talk about why hourly pay can create...
Many owners assume profitable margins come from more jobs or higher prices, but that is rarely the real case. In this episode, I break down how profitable margins are usually lost through small, fixable problems inside your daily operations. I share real examples from...