Revenue feels good. Profit pays the bills. And discounting can quietly steal more of it than you think. I have seen too many home service owners knock ten percent off a job just to keep the schedule full, only to realize later they have to work twice as hard to make...
Just because your business is busy does not always mean that it is profitable. You often don’t notice profit losses until the end of the month, when your bank balance doesn’t reflect all the hard work you’ve done. During a recent training, we walked through how Sneaky...
Avoid rushed decisions that create hidden profit leaks throughout your home service business. When problems get labeled as “fix it later” issues, Sneaky Leaky quietly gets to work while you move on to the next fire you need to put out. I see this pattern constantly in...
Build incentive systems that improve technician performance while protecting contractor profits. When your employee incentive is off, Sneaky Leaky shows up as overtime, slow jobs, and callbacks that chew up your schedule. In this episode, I sit down with Ryan Shank to...
It’s easy to think that if you are busy in your business that you are making money. But that’s not always the case. I really like Jim Collin’s explanation that real growth comes from doing one thing really well instead of trying everything. He compared it to a...
Discover operational changes that improve home service profit margins without charging customers more. In this episode, I break down how profitable margins are usually lost through small, fixable problems inside your daily operations. I share real examples from...
