Loyal Customers Retaining existing customers is one of the fastest ways to increase contractor profits. Kenny Ridgell from Ridge Media joined me on the show to talk about where the real profit is hiding in your business. He told me about a client with around...
Lower turnover by building systems that keep great employees and protect profits. I was talking with Jonathan about how many owners think they just need more sales, when in reality Sneaky Leaky is sitting right inside their team. He shared a story about a company...
Better hiring systems improve retention, productivity, and contractor profits. Not because they are a bad person. Not because you made a careless decision. But because the ripple effect of losing or mishandling a quality employee hits your time, your sales, and your...
Hourly pay is traditional, but in today’s market, that pay model actually limits what your business can earn. When your team gets paid the same whether they work hard or coast along, Sneaky Leaky starts siphoning profit through low productivity and callbacks. I have...
Build incentive systems that improve technician performance while protecting contractor profits. When your employee incentive is off, Sneaky Leaky shows up as overtime, slow jobs, and callbacks that chew up your schedule. In this episode, I sit down with Ryan Shank to...
Safety training protects more than your team—it protects contractor profits by preventing costly incidents, downtime, and compliance mistakes. I’ve watched too many home service business owners lose profit, time, and sleep because safety training in the workplace kept...
