New Employee Onboarding New employee onboarding is the profit leak most home service owners never look for. When it’s rushed or left to chance, you pay for it in turnover, mistakes, and callbacks. You finally hire the help you’ve been begging for. Then...
How to Reduce Employee Turnover Learning how to reduce employee turnover starts long before someone hands in their notice. A weak job culture is usually the real reason behind it. Most owners feel it as a slow leak, a good employee mentally checking out months before...
Recruiting Process Steps The recruiting process steps most home service owners skip are the ones that would have saved them the most money. I hear this from owners all the time who think they already know how to hire employees, but they are really just guessing. They...
Loyal Customers Retaining existing customers is one of the fastest ways to increase contractor profits. Kenny Ridgell from Ridge Media joined me on the show to talk about where the real profit is hiding in your business. He told me about a client with around...
Lower turnover by building systems that keep great employees and protect profits. I was talking with Jonathan about how many owners think they just need more sales, when in reality Sneaky Leaky is sitting right inside their team. He shared a story about a company...
Better hiring systems improve retention, productivity, and contractor profits. Not because they are a bad person. Not because you made a careless decision. But because the ripple effect of losing or mishandling a quality employee hits your time, your sales, and your...
